Warranty Terms & Conditions
TechnoMounts Warranty Policy
TechnoMounts is committed to providing durable, high-quality professional mounting solutions. All our products are covered under the following warranty policy:
1. Warranty Coverage
- All TechnoMounts professional mounts include a 1-year limited warranty starting from the date of purchase.
- Warranty covers manufacturer and factory defects only.
- The warranty applies exclusively to products purchased through authorized TechnoMounts channels and our official e-commerce website.
2. Warranty Exclusions
This warranty does not cover:
- Damage caused by misuse, improper installation, abuse, accidents, falls, or negligence.
- Normal wear and tear, scratches, cosmetic damage, or rust due to improper storage.
- Damage caused by unauthorized repairs or modifications.
- Damage resulting from use of non-compatible devices or overloading the mount beyond its rated capacity.
- Damage caused by liquids, humidity, heat exposure, or environmental factors.
- Any consumable parts or accessories provided with the product (screws, keys, foam pads, silicone inserts, etc.).
3. Warranty Process
- Customers must deliver the item to our TechnoMounts Service Center for inspection.
- Products must be securely packed; TechnoMounts is not responsible for damage during shipping.
- After warranty service is completed, customers must collect the item from the service center.
Shipping Costs
- All shipping, delivery, or courier costs to and from the service center are the responsibility of the customer.
- TechnoMounts does not provide pickup or return shipping for warranty cases.
4. Inspection & Final Decision
- Every warranty claim undergoes a technical inspection by our service team.
- TechnoMounts reserves the full right to determine whether the issue is covered by warranty, whether repair or replacement is applicable, and whether the product is beyond repair.
- The company's technical team has the final decision based on the condition of the returned item.
5. Valid Proof of Purchase
- A valid invoice or order confirmation is required to process any warranty claim.
- Warranty is void if serial numbers or labels are tampered with or removed.
6. Repair or Replacement
- If the issue is confirmed as a factory defect, TechnoMounts will repair the product at no cost, or replace it with the same model or an equivalent model (subject to availability).
7. Warranty Limitations
- This warranty is non-transferable and applies only to the original purchaser.
- TechnoMounts is not responsible for any data loss, business interruption, or indirect damages resulting from product failure.
- Warranty does not extend or renew after repair or replacement.