Return and refund policy

Return window

We accept returns within 14 days of delivery.

Eligibility
• Item must be unused, unopened, and in the original packaging with all parts and accessories.
• We may refuse returns if items are used, tampered with, or not in saleable condition.
• Final Sale items are not eligible for return.

Who pays return shipping?

Customers are responsible for return shipping costs. Shipping and handling fees are non-refundable.

How to start a return
1) Email info@technomounts.com with your order number and reason for return.
2) Wait for our confirmation and return instructions.
3) Ship the item using a trackable courier to:
TechnoMounts Returns
Garhoud Star Building, Office 206, Garhoud, Dubai, United Arab Emirates

Exchanges
We replace items only if they are defective or damaged. Email info@technomounts.com within 1 day of delivery with photos.

Refunds
Once we receive and inspect your return, we’ll email you the approval or rejection. Approved refunds are issued to the original payment method within 14 days.

Late or missing refunds
If you haven’t received a refund, check with your bank and card issuer. If you still need help, contact contact@technomounts.com.

Cancellations
Orders can be cancelled before dispatch, whichever occurs first.

Damage in transit and misuse
Damage caused by not following required safety procedures and usage instructions is not covered.

Do not send items to the manufacturer.
All returns must be sent to our address above.

Contact
Email: info@technomounts.com
Phone: +971 4 294 2800